August 17th, 2011
Business owners spend a great deal of time packaging their brand and crafting just the right message for their products and services. But how many entrepreneurs overlook the voice that delivers the message?
Behind every great brand is a CEO, Chairman of the Board, President or “Creative Director Extraordinaire”. While each one of these individuals are charged with the task of upholding a core brand, they have numerous opportunities to infuse their own voice into the delivery of the corporate message. Where do you find that voice?
If you were a leading actress in a Hollywood blockbuster film, you’d find the voice that fit the character you played. You could choose to humor, inform, or inspire.
While the temptation may be to mirror someone else whom you admire, the truth is that your unique way of getting a message across is your individual voice that anchors your personal brand. Don’t try to be someone else — that brand is already taken.
When finding your voice remember
- Words carry character with them….choose them carefully.
- Know your audience.
- Treat words as the “expensive real estate” that they are… be concise.
Follow these brief tips and you, as well as, your audience—will be pleased beyond words.
Tags: entrepreneurs, personal brand, strategic personal branding consultant Posted in Brand Identity, Personal Branding | No Comments »
April 29th, 2011
The Royal Family rolled out more than the red carpet this morning. While the world’s eyes were on the dress and the crown, as a brand strategist, I watched a new brand being unveiled in Westminster Abbey.
Not to suggest that Buckingham Palace has abandoned its roots and steep tradition, but in what can be viewed as a new era, the brand sparkled brilliantly in youthful packaging ushered in wrapped up in a grounded presence.
I would suggest that the new brand is anchored in authenticity, and charged with an enthusiastic energy. The brand has been revitalized with Prince William and Princess Catherine as the new faces of the brand.
It is a brand that is very much in touch with its fans today, and very responsive to them. It appears the brand recipe has included the interests of the “Commoner” in the mix as well.
While the Royal Family label will never be a “no frills” brand, Kate and William have made it clear that they do not want all the “fuss” that has accompanied royal couples in the past.
After 15 years or so of difficulties and challenges at Buckingham Palace, it appears the entire Royal Family is about to embark on a new Honeymoon period. As the Royal Couple celebrates their new union, long live the Queen and long live the new Royal Brand!
Posted in Brand Identity, Royal Family | No Comments »
April 27th, 2011
Katie Couric’s announcement that she is leaving the anchor desk at CBS Evening News, raises the issue of her personal brand. Is her personal brand “CBS Evening News Anchor” or is that simply what she does?
I have posed this question to numerous entrepreneurs and women in business as a strategic personal branding consultant. Does your personal brand define who you are or what you do?
What do you do and how you do it
Like a fingerprint, our personal brands identify us and the unique way we carry out our roles. They are solely and uniquely ours. Don’t try to be someone else…that brand is already taken.
Throughout the news media landscape numerous “experts” (a commonly identified albeit overused Brand label) are speculating that Katie Couric may put herself out there to be the “Next Oprah?” Do you want some “Pam Carroll Insider” information? I can tell you for certain that she is not!
How do I know? Because that brand is not hers. She wears the Katie Couric brand 24/7. Whether she is in the studio or at home; standing in as news anchor or Mom; enjoying the company of friends or world leaders, she is uniquely Katie Couric.
Our brands are our “virtual signature” and can differentiate us in today’s challenging job market. However many business professionals have an identity crisis when it comes to their personal brand.
In the fast-paced, task-oriented workplace, employees and entrepreneurs alike are carrying out their roles by default without paying attention to the personal brand they are bringing to the job.
We all show up in the workplace with a brand identity whether we carve one out for ourselves or not. A brand will be placed upon you so you might as well define one for yourself.
Take some time today and think about who you are and what might be represented behind your personal brand. What is it that you stand for? What does your brand label say? Are you a Risk Taker? Energetic, Self Starter? The “Go to Gal?” The “Ideas Guy?”
In one of Jimmy Buffet’s songs, there is a line that says, “Everywhere you go you take the weather with you.” Well, so it goes with Personal Branding, it shows up in everything we do.
So as Katie Couric carves out her next stop along her dynamic career path, her signature Brand characteristics – humor- enthusiasm – perspective – energy – empathy – just to name a few – will travel along with her.
Tags: Katie Couric, Oprah, Pam Carroll, personal brand, strategic personal branding consultant, Women in Business Posted in Brand Identity, Personal Branding, Women in Business | No Comments »
February 2nd, 2011
Whether you are an entrepreneur with an innovative start-up or a C-suite executive leading a blue-chip company, “walking the talk” with a strong core message is critical to both your individual success as well as the business’s success.
Mitt Romney appeared on Good Morning America yesterday and was asked about mistakes he wouldn’t repeat, or what he had learned with his last political campaign. He said it well when he replied, “First and foremost is to make sure that your message gets through….that you don’t get diverted by all the daily events that occur and speak out on every possible topic….but instead focus on the things you care most deeply about.”
As you campaign for your own individual success or are charged with the task of advancing the corporate brand, it is important to stay focused on a core message.
What is it that you stand for and how is it that you do things differently? What is so inherent in your corporate mission that it drives everything?
So often, people try to be all things to all people. In response to requests to take on jobs, small businesse owners can get caught up in a Staples mentality …”Yeah, we’ve got that….” But at the end of the day, when taking on everything and anything… or failing to focus on your core message, the overall strength of the brand is diluted.
Harnessing an effective signature brand requires you to assess your strengths and weaknesses, have an awareness of the threats within your core industry, and grab hold of the opportunities that await someone with your unique personal brand.
When you master the art of developing a strong core message or personal brand, ….those things that you care most deeply about as Romney said…reaching that next level of business or attaining that next measure of success is easier.
Posted in Uncategorized | No Comments »
November 19th, 2010
When companies approach their brand building initiatives, the ideal place to start is to define what is truly inherent in “the brand.” For entrepreneurs, this may require you to go back to the days when your business was a passionate endeavor that you ran out of your garage or basement office. Nonprofit marketers may need to pull out the first mission statement to glean insight into what the Association’s brand stands for.
What were the benefits that you originally infused in your service when you launched your business? What were the characteristics of your product that set it apart from the competition? Once you have these qualities and characteristics in the front of your mind, then you can begin to hone the brand that you intended.
Too often, companies launch a brand, only to have it morphed into something that was an outgrowth of business practices fueled by a reactive business plan. This concept always brings to mind the Staples commercial, “Yeah, we’ve got that…”
Do you run your company in a reactive, “knee-jerk response” to inquiries? If so, you may be reading this and thinking that you have strayed too far from your initial powerhouse brand.
Have you lost your way? If the answer is “yes,” then I recommend that you return to your roots. What are the inherent characteristics and benefits of your brand that first attracted people to it?
By way of example, Starbucks is a brand that revolutionized the way people bought and enjoyed a cup of Joe. But as the “coffee on the go” market exploded with competitors trying to mimic and capitalize on Starbucks’ star quality, their brand got lost in the brew.
Today, Starbucks is reminded of the benefits that drove the initial venues – the sense of community and connection you get hanging out chatting over a great cup of Joe.
In what could be viewed as the marriage of the best of Cheers, where “everyone knows your name,” and the highlights of the set of Friends – where sitting on a couch in a coffee shop not only produced great conversation but great relationships- Starbucks’ holiday marketing initiative now touts a tagline, “I talked to a stranger once for an hour over coffee. We’re not strangers any longer.”
Reconnect with your brand today. Don’t be a stranger to the benefits and qualities that keep your product or service percolating in the minds of your customers.
Posted in Uncategorized | No Comments »
March 3rd, 2010
The Olympic torch has been extinguished in Vancouver and the next cauldron won’t be ignited until 2014 in Sochi. Yet, as entrepreneurs and women business leaders, we have the opportunity to shine and burn brightly each and every day of our business calendar. Whether you are doing Bucks County public relations or marketing consulting in Doylestown, you can position your business to win!
What would it take to earn a gold medal in your industry? Have you sized up your competition lately? How do you compete?
At first glance, the Vancouver Olympic Games were all about Winter Sports. But if you go below the frozen surface, there lies a business lesson for all seasons; regardless of what role you play.
One needs only to look towards the Olympic athletes to garner valuable success secrets for business. As a Philadelphia business communicator and brand strategist, here are my Eleven Business Strategies from the Olympics.
Eleven Business Success Strategies of Olympic Proportion
- Be extraordinary
- Raise the bar
- Take risks
- Dare to dream
- Stay true to your vision
- Commit to your goals
- Exhibit determination
- Be courageous
- Possess spirit and passion
- Learn from your mistakes
- Celebrate your success
The athletes met with success because they dared to dream and believed in the power of their personal brand. As business leaders and entrepreneurs, we need to hold fast to our dreams and fuel them with branding strategies that propel us towards success…with or without the gold medal.
Tags: brand strategist, Bucks County public relations, business strategies, entrepreneurs, marketing consulting bucks county, marketing consulting Doylestown, Olympics, public relations Doylestown, women business leaders Posted in Brand Identity, Bucks County public relations, Business Communication, marketing consulting Doylestown, public relations Doylestown | 2 Comments »
February 8th, 2010
If you had 30 seconds to tell your story, what would you say?
Yesterday’s Super Bowl commercials were very expensive 30-second elevator pitches. With millions of dollars at stake, I was amazed at how many companies failed to leave an impression with a memorable message. Here it is not even 24 hours later and I struggle with matching up some of the images with the brand behind a large number of the commercials. For others I can tell you whose commercial it was, but question what the message was that they were trying to communicate. With an audience of nearly 100 million viewers, you want to get it right.
But suppose you are a women-owned business or a small business entrepreneur without a super-sized advertising budget to package a glitzy corporate commercial. If through expert media relations you are given the opportunity to go live on television and pitch your products or services, what would you say about your brand?
In our role as publicist, we booked one of our clients on WFMZ-TV in Allentown and on NBC Philadelphia’s 10! Show recently. In each broadcast segment, he had as little as four to as much as 10 minutes to communicate his message.
While it may not seem like a lot of time – with succinct and targeted speech – these PR opportunities in the Philadelphia market can be extremely effective.
Before you show up on Oprah’s couch, ask yourself what you want to accomplish. At the end of any interview, what do you want the takeaway to be for the audience? What exactly are you promoting? What call to action do you want to get out there? Is the goal for your phone to ring or for people to get to your website? Do you want to sell books on Amazon or do you want to promote interest in your business for future partnerships and funding?
Spending time crafting a powerful, succinct message and delivering it with honed speaking skills will be memorable to the audience…no matter if it is a 100 million viewers or a party of two in an elevator.
Tags: advertising, author publicity, media relations, PR opportunities, women owned business publicity Posted in Uncategorized | No Comments »
January 14th, 2010
Climate Control: Taking Stock of Today’s Business Environment
Pam Carroll
Marketing Strategist
Why is it that one business environment can challenge an organization, while that same set of circumstances lights the fire under another business catapulting them towards success? While I reflect on this, I think to myself, is it simply a case of someone looking at the glass half empty versus someone looking at it half full? Or rather has one company strategically positioned itself to be proactive rather than reactive, thus seemingly responding to a demanding business environment with ease?
Today’s business climate requires businesses to dust off their business plan , revisit their strategic plan and take into account consumer behavior, industry perceptions, and your overall goals to build your business.
Running a business in an economy with consumers gun shy about spending, possessing an increased penchant to spend cash; coupled with a renewed commitment to savings, presents retailers of big ticket items a challenging road ahead.
When assessing your strategic plan, it helps to add some outside perspective brought on by a marketing specialist. Before tapping into that expertise however, spend some time taking stock of your audience, revisit your mission and message and decide whether it can stand up to today’s business environment.
If today’s consumers are utilizing cash for their purchases, perhaps you need to create a new pricing structure or come up with other creative options to encourage purchases. Now may be the time to expand your inventory to include smaller ticket items or bring back the layaway plan to capture new customers.
In the quest to capture the attention and wallets of today’s consumer, communicating to your audiences frequently is key. When you reach out to them from the position of industry leader customers will differentiate your unique product benefits and perceive their purchase as having value-added benefits.
Tags: business climate, economy, strategic plan; marketing plan Posted in Marketing Plan | 1 Comment »
January 6th, 2010
During the first week of January business owners everywhere return to their offices charged with enthusiasm and New Year’s resolutions. But how many of those corporate executives are given a road map to execute those resolutions in order to grow their brand?
Do you recall the story of the three Magi who packed enthusiasm and wonder on their way to Jerusalem? Their course was mapped out brightly with a brilliant star.
Today’s entrepreneurs and corporate professionals who want to market their brand need to look within to find their brilliance. The brilliance that is inherent in all of us will lead us on the path we need to travel in order to execute a marketing plan and differentiate ourselves from our competitors.
Twinkle Twinkle Little Star, How I Wonder What You Are
Don’t leave your customers wondering what it is that you are. Focusing your attention on those qualities that set you apart – your areas of strength and brilliance- will allow you to bring the greatest value to your clients. This will come to be your brand identity.
Market your way to success in 2010 by communicating a corporate message that echoes not only what you do the best – but how you do it, too.
Carve out your own road map to those areas which will give you the greatest growth potential by focusing on the unique benefits your products and services bring to your customers.
Then you can be your own shining star.
Posted in Uncategorized | No Comments »
|